Rental Terms & Conditions

Your rental starts and finishes according to the pick-up and drop-off dates and times
detailed on your voucher / eVoucher. Unfortunately, we are unable to provide refunds
for unused time if a car is picked up late or dropped off early.

If you are unable to pick up the car at the agreed time and date, it is essential that
you contact us as soon as possible. If you do not, there is no guarantee that the car
will still be available, and you will not be entitled to any refund.

Cancellation Charges

Chauffeur Drive Vehicles

Economy / Executive Cars

• Cancellation made more than 3 hours before the duty reporting time: Nil.
• Cancellation within 3 hours before dispatch or no show once the car has left the garage:
  Half day (4 hours / 40 kms).

Refund Policy

Refunds will be processed within 8 working hours or by the next business
day after cancellation, as per the applicable cancellation policy.

You can cancel your booking through the website, app, or support team. Cancellation
charges will apply as per the policy below:

1. Cancellation made more than 24 hours before booking start time: No charge.
2. Cancellation made less than 24 hours before booking start time or No Show:
   50% of base fare or 1-day rental or 12-hour rent (whichever is higher).

Corporate Address

J-36, G/F, Abul Fazal Enclave Part-2,
Jamia Nagar, Okhla,
South Delhi, Delhi – 110025

Contact Details

Email:
contact@pkents.com
Phone:
+91 7303669313

Note: Rates are subject to vehicle availability and rental duration.
Rate quotations are shared privately with customers via email.